What Can Remote Monitoring Do For Your Business?

Remote Monitoring and Management (RMM) through Senecal IT Solutions continually monitors the stability and security of your IT network.

Senecal IT Solutions provides proactive IT managed services using a remote monitoring and management (RMM) platform to continually monitor the health and performance of your IT network—without any kind of disruption to your employees’ activities. Our robust RMM platform supports early detection and remediation of issues before they cause downtime or data loss. We will also generate regular reports that provide insight into your IT system,  including the business value and services being received, which will help you plan and budget for future IT expenses.

“Among current users of managed services, 46% of firms have trimmed their annual IT expenditures by 25% or more as a result of their shift to managed services, including 13% that have slashed annual IT expenditures by 50% or more on the IT functions they have given over to a Managed Services Provider.”

— CompTIA, Trends in Managed Services study

Our Remote Monitoring Services Include:

24x7 Monitoring of Servers and 8x5 Monitoring of Workstations

  • Centrally managed
  • Remote monitoring notifies us when a potential issue is occurring
  • Automated scripts designed to resolve these issues seconds after they arise
  • Additional monitors added regularly

Security Protection

  • ESET Antivirus
  • HitmanPro Malware Monitoring
  • Blacklisted Software Detection
  • Windows Patch Management

Monthly Health & Activity Reports

  • Feel confident in knowing your infrastructure is operating at its maximum potential.

Remote Support Via TeamViewer

  • We can remotely connect to a client system in seconds, troubleshoot and resolve up to 80% of the issues remotely

Performance Monitoring

  • Hard Drive Fragmentation Prevention
  • Low Memory and High CPU Utilization Detection
  • Startup/Background Process Monitoring
  • Unauthorized Software Detection

Proactive Reliability

  • Hard Drive Error and SMART Status Monitoring
  • Hard Drive Free Space Monitoring
  • RAID Failure Detection
  • File Corruption Detection
  • Bad Process Detection

Find out why Senecal IT Solutions is the best choice for IT support and service for small businesses in Central Pennsylvania.